If you remove the intake grate and reach up with your hand on the shaft see if the shaft wiggles up and down, this would let you know if the bearings are shot, and you can take a good look to see if anything is up in the pump causing it to bind, The shaft is hooked to the motor so your not gonna turn it by hand. My guess is you have something tangled around the shaft or the bearings are bad. Good luck
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