Personal Water Craft Forum banner

1 - 7 of 7 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter #1
We purchased a 2013 Yamaha cruiser FX BRAND NEW and took awesome care of it. Now with ONLY 103 hours on it, the CAM CHAIN broke causing all sorts of damage to the engine that will cost well over $6000 to fix!! I contacted Yamaha myself as did the dealer on my behalf. They will do NOTHING to help out as it is out of warranty. BEWARE! Stay away from the Yamaha. It is NOT as dependable as you may think!
 

·
Registered
Joined
·
1,373 Posts
We purchased a 2013 Yamaha cruiser FX BRAND NEW and took awesome care of it. Now with ONLY 103 hours on it, the CAM CHAIN broke causing all sorts of damage to the engine that will cost well over $6000 to fix!! I contacted Yamaha myself as did the dealer on my behalf. They will do NOTHING to help out as it is out of warranty. BEWARE! Stay away from the Yamaha. It is NOT as dependable as you may think!
Aesweck,
Let me do some checking as to yrs. But they had a known timing chain issue that I believe is a recall event. I'll check for the info and post back. I just read of someone else asking about it. Just need to find it.
 

·
Registered
Joined
·
1,373 Posts
Ok, here's what I found. Not sure if it applies to your ski. I suggest contacting "Butterbean_29512" in a pm or in a post and see what he can tell you. May also want to extend it to the end of the post below to see what you get.
This is "greenhulk.net" forum under Yamaha open discussion Screenshot_20190912-204403_1568335950761.jpg
 

·
Registered
Joined
·
5 Posts
I have had my 2008 FX-SHO for 11 years and it's been serviced by the Dealer every time it's supposed to by the Book and over 350+ hours my Ski is except for a few mods that I did as perfect as the day I first got it.
SC Clutch still perfect and everything else as it should be.
Yamaha give a 4000 hour guarantee on their Jet Ski engines where I live if you use their Oils and filters.
This means either you did the last service your self and didn't do it right or didn't use Yamaha products or your Dealer didn't use Yamaha lubes and Filters or you got the recall information and either forgot about it or didn't worry about it or put it off to long ?
I am wondering why your Dealer didn't tell you about the recall or at least let you know at the last service or why he didn't do it at the last service as he would have known and been given the new chains and costs to do the replacement.
You might want to change Dealers if I were you as he hasn't looked after you very well.
I know how recalls work as I worked in the Industry for many years and Dealers would have access to the items that needed replacing and they are supposed to notify their customers as well and Manufacturers also place recall information in local papers and Trade news magazines.
They also place this information on their websites and send a recall notice to all registered owners.
I am sure at least half this forum got a notice for their Airbags if they owned one of the affected vehicles or knew some one that had that problem.
 

·
Registered
Joined
·
3 Posts
Discussion Starter #6
I have had my 2008 FX-SHO for 11 years and it's been serviced by the Dealer every time it's supposed to by the Book and over 350+ hours my Ski is except for a few mods that I did as perfect as the day I first got it.
SC Clutch still perfect and everything else as it should be.
Yamaha give a 4000 hour guarantee on their Jet Ski engines where I live if you use their Oils and filters.
This means either you did the last service your self and didn't do it right or didn't use Yamaha products or your Dealer didn't use Yamaha lubes and Filters or you got the recall information and either forgot about it or didn't worry about it or put it off to long ?
I am wondering why your Dealer didn't tell you about the recall or at least let you know at the last service or why he didn't do it at the last service as he would have known and been given the new chains and costs to do the replacement.
You might want to change Dealers if I were you as he hasn't looked after you very well.
I know how recalls work as I worked in the Industry for many years and Dealers would have access to the items that needed replacing and they are supposed to notify their customers as well and Manufacturers also place recall information in local papers and Trade news magazines.
They also place this information on their websites and send a recall notice to all registered owners.
I am sure at least half this forum got a notice for their Airbags if they owned one of the affected vehicles or knew some one that had that problem.
Thanks for replying. I have heard nothing about a recall AND I called Yamaha and they said nothing other than ‘your warranty expired so we no longer have a financial obligation to you’
 

·
Registered
Joined
·
5 Posts
You didn't answer whether the servicing was done by the Dealer or if you did it as it would help to know the facts as Yamaha would have no obligation if either you did the servicing and used who knows what oil and filter or that your Dealer didn't use Yamaha products or didn't know what he was doing, in Australia we have what's called the ACCC and laws that Govern reasonable expectation of items we buy.
You may buy a new Fridge with 12 months warranty and it dies two years later the seller has to pick up the fridge and get it repaired or offer you a replacement.
AS long as the fridge is in normal condition for two years , if it looks like it's been carried about lying down with scratches and damage then of course it's not normal use and you will have trouble.
Items that we all buy have an amount of time most people expect said item to last, buy a cheap $25 Battery drill with 12 months warranty and everyone would be happy if it lasted past it's warranty, buy a $600 Battery drill and if it lasted only 18 months then you wouldn't be happy and would have expected it to last at least 5 plus years and nearly forever if it was just home use.
I would find out from Dealer if he used Yamaha products as he seems to be trying to sweep you under the carpet and should be pushing the issue if he did everything legit.
Otherwise if you did it yourself and didn't do things correctly then of course you can't expect compensation.
You can if the Dealer didn't do things correctly Sue him for the cost of repair or part thereof, it may cost you a few dollars but if you see a Lawyer first to see what the laws are in your State it may be worth it.
 
1 - 7 of 7 Posts
Top