Personal Water Craft Forum banner

1 - 10 of 10 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter #1
About a week ago we took out jet skis out in the water and the front lid of one of them came off. I have read different forums and facebook groups that made me realize this is a common malfunction on the 2020 Kawasaki STX 160LX, I have to say I am very disappointed at how easily that hood came off, I had people ask if we were jumping wakes or going too fast, and my answer is we were on a no wake zone, had just unloaded it from the trailer and hit a small wake from one of the boats near by.
After watching videos from other people, I am just glad that hood did not hit anyone's face.
We are currently waiting for a new one since it seems like they are on backorder, they wanted us to just buy a new one like this was our fault and i was like, ahhhhh no, I would have no problem paying for a damage we made, now there's no way i am willing to pay for a damage that apparently happens daily with these jet skis. Our dealer submitted pictures to kawasaki, which I silt did not get a answer from. I asked if we could epoxy it back on together so we could use the jet ski wait until we get an answer from kawasaki, it has been about 2 weeks now and my ski is sitting outside while our summer goes by.

Has anyone here experienced the same? if so, how did you handle it?
Looking forward to having this issued fixed while at the same time, anxious that this will happen to our other ski.

18978
 

·
Registered
Joined
·
2 Posts
Discussion Starter #3
It looks brand new. Talk to the dealer. See if it's covered under warranty ...
Oh it is, we just bought it.
I brought it back, seems like they are working with kawasaki to get it replaced. They wanted me to just buy it and I was like ahhhhh no.
it seems like this happens a lot based on the forums and facebook groups i have been reading.
 

·
Registered
Joined
·
16 Posts
Oh it is, we just bought it.
I brought it back, seems like they are working with kawasaki to get it replaced. They wanted me to just buy it and I was like ahhhhh no.
it seems like this happens a lot based on the forums and facebook groups i have been reading.
ASk dealer about recalls , maybe even call kawasaki corp. Have them complete recalls at same time. Otherwise they won't do it...
 

·
Registered
Joined
·
2 Posts
About a week ago we took out jet skis out in the water and the front lid of one of them came off. I have read different forums and facebook groups that made me realize this is a common malfunction on the 2020 Kawasaki STX 160LX, I have to say I am very disappointed at how easily that hood came off, I had people ask if we were jumping wakes or going too fast, and my answer is we were on a no wake zone, had just unloaded it from the trailer and hit a small wake from one of the boats near by.
After watching videos from other people, I am just glad that hood did not hit anyone's face.
We are currently waiting for a new one since it seems like they are on backorder, they wanted us to just buy a new one like this was our fault and i was like, ahhhhh no, I would have no problem paying for a damage we made, now there's no way i am willing to pay for a damage that apparently happens daily with these jet skis. Our dealer submitted pictures to kawasaki, which I silt did not get a answer from. I asked if we could epoxy it back on together so we could use the jet ski wait until we get an answer from kawasaki, it has been about 2 weeks now and my ski is sitting outside while our summer goes by.

Has anyone here experienced the same? if so, how did you handle it?
Looking forward to having this issued fixed while at the same time, anxious that this will happen to our other ski.

View attachment 18978
 

·
Registered
Joined
·
2 Posts
Thank God I’m not the only One! Our story is EXACTLY the same as yours. No Wake Zone.......wake from a larger boat tore the front hood right off! The hood sunk to the bottom and disappeared! Parts were like $450 and ALL on backorder! Dealer didn’t believe that it broke off without impact. Never offered to warranty it. Please update me on any contacts you may find at Kawasaki . Thanks. Charles Brown
 

·
Registered
Joined
·
3 Posts
Wow, I have had this ski for almost 3 weeks and this is horrifying news. We also bought a 2020 UltraLX at the same time and I recall when we were going over the skis at the dealership that I remarked the difference in the way the front lid clicked shut on the Ultra compared to the 160LX, but didn’t pay it much mind after. Seeing this issue, I wonder if the dealerships can install similar, safer latches on the 160Lx’s?
 

·
Registered
Joined
·
3 Posts
Wow, this is crazy. I just bought 2, STX160 and STX160LX. Less than 5 hours on them. I guess I should figure a way to anchor the lids on both with some 100lb test fishing line just in case. Keep us posted 👍
 
1 - 10 of 10 Posts
Top