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:ranton: I just read through your whole boring RANT! Basically you have a 1 in a million catastrophic engine failure. It takes Yamaha all of 3 days to agree to repair the ski. Then it takes 10 more days for your dealer to receive all the needed parts. Total time from the day that the ski breaks until your dealer gets all the parts for the repair = less than 2 weeks.

GET A LIFE ASSHOLE!

Why couldn't your old man ride one of your other 10 skis..............YEA Right!

Idiots like you are never happy unless the rest of the world is basking in your glow. Yamaha is celebrating your departure............don't let the door hit you on the way out! :rantoff:
 

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Nice post. You can tell the caliber of person you are by your post. Are you Joselin? If you think what happened to me is OK, good for you.

FYI I manufacture machinery in our facility. If our customers have any issue with our equipment in the first month we apologize and replace the unit immediately. After that time we have a 1 day repair policy under the rest of the 3 year warranty. I have been in business since 1974, and even during the bad economy our business grew in profit. I feel this has to do with the way we treat our customers. If I had an employee treat a customer the way I was treated she/he would have been fired on the spot.

As for your post and an update: The engine was finally re-assembled by the dealer on the 20th at 4:00 PM. Not that it is any of your business, but I am now late returning to our production plant where we are re-tooling for the rest of the summer. I need to be there. I was hoping to be able to use my new ski I spent $13000 for, not my old Sea-dooz that need supercharger washer replacements before they fail. I have 5 kids, my wife, my father, and myself that go riding together in key largo. As you can see we require several machines to go out. I frankly think anyone hat would call me an asshole in this situation actualy proves himself to be one instead.


Hope it happens to you sometime, your fellow forum users are waiting to laugh at your problems.
Hey Man, maybe you are not an asshole, maybe you just post like one. I'll give you the benefit of the doubt.

With each of your posts you put yourself so high up on a pedestal that it is hard not to want to try to knock you off. You throw in your 2 homes, your vacation in Key Largo, that you own 10 jet skis, your fancy (and lets not forget profitable) manufacturing company, etc.. I'm surprised that you didn't manage to work in your visit to the White House, and dinner with the president. None of which, have any relevance to the post..........you are just stroking your own ego.

Believe it or not, there are a lot of other very successful people that post to this forum, but fortunately most of them are not so insecure or arrogant to need to flaunt their achievements in each of their posts.

And then we take a look at the actual meat of your complaint. Your brand new ski has an extremely rare problem (blown engine..........almost unheard of), and Yamaha verifies the failure and then delivers all the parts for the rebuild in under 2 weeks time. We are not talking a fuel pump, or starter, we're talking about all the parts needed to rebuild the engine, and they manage to deliver them all in under 2 weeks............pretty damn impressive. Try the same with the other PWC manufacturers and see what happens. In the mean time you are ranting and raving at some poor employ at Yamaha customer service that cannot do anything to speed a process that is already moving incredibly fast. If Jocelyn were my employee she would be getting a bonus for keeping her cool while you blew your top.

Most of the guys that post to this forum are trying to keep their 1 very used ski running. You are not going to get much sympathy here because it took 2 weeks to get your 10th new ski at your second home in Key Largo fixed. :cheeky4:
 

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ZARDOZ, jsdeprey, and Outlaw; Wow guys, I'm tearing up here. :pity:

Seriously, thanks for the kind words!
 

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I'm sorry for your problems with the FX HO. I do not work for Yamaha or represent Yamaha in any way, shape or form. I am simply and end user like you. What I do know that the problem you describe is EXTREMELY RARE on this engine model. I doubt that you could find 10 documented cases anywhere on non-rebuilt engines. And that is out of the millions of this type of engine that is out there. On rebuilt engines all bets are off, since they almost never use OEM parts. Could it happen on a new engine...............YES. Any engine that turns 10,000 RPMs certainly has a chance for catastrophic failure, but a single or even a handful of failed engines out of millions does not a design flaw make. As a 20 year experienced technician, certainly you can agree with that, and you have surely seen it before in other machines. My sister bought a brand new Honda Civic, which caught fire and burned to the ground because of an electrical fault with only 475 miles. Does that mean all Honda Civics all have some design flaw? Evidently not, cause they are still cranking them out and people are still buying them. Could your ski have a faulty part, or could it have been put together incorrectly...........YES, but that does not condemn the entire line.

In your case the ski was used, so you have no idea what abuse the previous owner may have inflected on it before you bought it. What if it was run without oil, or over heated on the hose? Since those 25 hours before you bought the ski are a total unknown, how can you even begin to try and claim some manufacture flaw????

The MR1 engine has been around for a long time. It was originally the R1 engine that Yamaha uses in many motorcycles. The MR1 engine is still running strong and still being produced. Yamaha has used it exclusively with very little modification in the VX series since 2005. And it is still going into the 2013 models of the most popular ski in the world. Yamaha switching to the 1800 cc engines has nothing to do with problems with the MR1, but with the need to keep up with the other manufacturers who are producing 250+ HP skis.

Bottom line: You bought a used ski and it broke. I think that is a risk you take for just about anything you buy, especially used. You can either keep whining, moaning, and complaining or move on. I don't mind your posts on this forum, but I would ask that you leave my name out of them. I did nothing to cause your problem, and all I could to help.
My recommendation is to accept your loss. Part out the ski and look for a NEW (not used) ski in a different brand and buy the extended warranty if you really want a ski.
 
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